Privacy policy

Who we are

Limestone AI Solutions is a studio in Kingston, Ontario, Canada. We are responsible for the personal information described in this policy. You can reach us about privacy at info@limestoneai.ca.

What we collect

When you use the contact form on this website, we collect the information you type into it:

• Your name
• Your email address
• Your company name, if you choose to give it
• Your message describing what you want to build

Our hosting provider also keeps standard technical logs when you visit any website, such as your IP address, browser type and the pages requested. We do not use advertising or analytics cookies or trackers on this website at this time.

How we use it

• To read and reply to your enquiry
• To prepare a quote or proposal if you ask for one
• To keep a record of our correspondence with you
• To keep the website secure and prevent spam and abuse

We will only contact you about your enquiry and any project that follows from it. We do not add you to a mailing list without asking.

Who handles your information

We do not sell or rent your personal information. We use a small number of service providers to run this website and receive your messages. They process information on our behalf and only for those purposes:

• Cloudflare: hosts this website and the form endpoint
• Resend: delivers the contact form message to our inbox by email
• Google Workspace: hosts our email, where your message is stored
• Google Fonts: serves the typefaces used on this website, which means your browser requests them from Google

These providers may process information on servers outside Canada, including in the United States, where it may be subject to the laws of that country.

How long we keep it

We keep enquiries and related correspondence for as long as we need them to respond, to deliver and support any project, and to meet our legal and accounting obligations. If your enquiry does not lead to a project, we delete it when we no longer need it. You can ask us to delete it sooner.

Your choices and rights

You can ask us at any time to tell you what personal information we hold about you, to correct it, or to delete it, and you can withdraw your consent to us keeping it. Email info@limestoneai.ca and we will respond within 30 days.

If you are not satisfied with our response, you can contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

Security

The website is served over HTTPS, and messages travel from the form to our inbox over encrypted connections. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we take reasonable steps to protect the information we hold.

Changes to this policy

If we change how we handle personal information, for example by adding analytics, we will update this page and the date above.